Unused merchandise may be returned within 30 days of purchase with a copy of your sales receipt. We are unable to issue a refund for shipping charges. All clearance, sale and closeout items are final.
Items must be in original packaging, in as-new condition with the original tags, receipt, all warranty cards, manuals and accessories. Items not returned in this condition could be subject to a 10% restocking fee.
After 30 days, all sales are final.
Ship returns and exchanges to:
2100 N. Northlake Way
Seattle, WA 98103
Special Order Returns:
Please contact Urban Surf at (206) 545-9463 or by email at firstname.lastname@example.org for special order returns. These returns are at the discretion of Urban Surf and a 20% restocking fee may apply.
After 30 days please contact the manufacturer directly concerning warranty items. If you need help contacting or dealing with a manufacturer, contact us and we will act as mediator, but will not be responsible for honoring manufacturer warranties.